Job Summary We are looking for a confident and enthusiastic Admission Counselor Voice Process to join our admissions team This role involves handling inbound and outbound calls to guide prospective students through the admission process provide program information and ensure a smooth onboarding experience If you have excellent communication skills and a passion for helping students we d love to hear from you Key Responsibilities Handle inbound and outbound calls to counsel prospective students Provide accurate and engaging information about courses eligibility fees and admission procedures Follow up with leads and inquiries to convert them into successful enrollments Maintain detailed records of interactions and application status in the CRM system Coordinate with internal teams to ensure timely processing of applications Meet daily weekly and monthly call and enrollment targets Qualifications Bachelor s degree in any discipline preferred 0-1 years of experience in voice process tele-counseling or customer service Excellent verbal communication and listening skills Ability to handle high call volumes with professionalism Basic computer proficiency and familiarity with CRM tools Positive attitude and a student-first approach What We Offer Attractive Incentives Performance-based bonuses enrollment rewards and festive gift vouchers Career Growth Quick-track promotion opportunities and skill development programs Group Outings Regular team outings movie nights and annual retreats to build team spirit Benefits Package Health insurance paid leaves and wellness initiatives Modern Workspace Comfortable calling setup with supportive team culture Job Type Full-time Pay 10 000 00 - 13 000 00 per month Benefits Flexible schedule Health insurance Provident Fund Education Diploma Preferred Language English Required Work Location In person

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