Position City Engineer- EV Infrastructure As part of Kazam s Service Team the Service Engineer will independently handle one or more EV product groups ensuring timely and expert service support The role requires identifying the root cause of issues classifying them as app or service- related and collaborating with relevant teams to provide quick onsite resolutions The candidate must coordinate with internal functions to reduce turnaround time TAT and ensure customer satisfaction and operational excellence in the EV charging ecosystem Roles Responsibilities 1 On-field role responsible for installation commissioning and maintenance of EV chargers and related electrical systems at client locations 2 Deliver basic operational training to clients during installations 3 Provide efficient product support and ensure preventive maintenance is conducted at regular intervals 4 Troubleshoot and resolve EV charger networking and power-related issues to minimize downtime 5 Report all maintenance and service activities promptly 6 Maintain solid client relationships and act as the primary point of contact for assigned accounts 7 Follow Kazam s field service standards safety and operational policies 8 Maintain an adequate stock of spare parts and EV components for service efficiency and should know Vendor Management Skills Qualifications Diploma or Degree in Electrical Electronics electrical or electronics subjects Minimum 1 to 3 years of experience in service maintenance or field support EV industry preferred Strong troubleshooting analytical and problem-solving abilities Knowledge of EV chargers power electronics RS-485 Modbus communication and CMS EMS platforms is a plus Self-driven multitasking and excellent communication and organizational skills Job Types Full-time Permanent Pay 350 000 00 - 400 000 00 per year Benefits Health insurance Provident Fund Application Question s What is your Current CTC Are you comfortable with 3 5 to 4 LPA Education Diploma Preferred Location Patna Bihar Required Willingness to travel 75 Preferred Work Location In person

📌 City Engineer (Bihar)
🏢 Kazam EV Tech Private
📍 Bihar