We are seeking a motivated and enthusiastic Telecaller to join our team The ideal candidate should possess excellent communication skills a customer-centric approach and a basic understanding of digital marketing concepts This role focuses on lead generation customer engagement and collaborating with the marketing team to align outreach efforts Key Responsibilities Outbound Calls Call potential customers to introduce and promote our services Explain key features benefits and value propositions Generate qualified leads for the sales team Inbound Calls Handle customer issues over the calls Share accurate information about services pricing and offers Digital Marketing Collaboration Coordinate with the digital marketing team to align messaging with active campaigns Use insights from social media emails or ads to personalize calls Share customer feedback to improve digital strategies Lead Management Maintain and update lead databases regularly Follow up with leads to ensure conversions Customer Relationship Management Build and nurture relationships with prospective and existing clients Address customer concerns and ensure high satisfaction Reporting Prepare daily weekly reports on call activity leads and conversions Share insights and updates with the marketing and sales teams Qualifications Bachelor s Master s degree in Business Marketing or related field is a plus 6months - 1year in telecalling customer service or sales preferred freshers may apply Basic understanding of SEO social media or email marketing is a bonus Required Skills Excellent verbal communication and interpersonal skills Persuasion and negotiation ability Comfortable with CRM software and basic computer tools Target-driven and self-motivated Problem-solving skills and a positive attitude Key Competencies Customer-focused mindset Ability to work both independently and in a team Time management and organizational skills Willingness to learn and adapt Benefits Competitive salary performance incentives Growth opportunities and learning opportunities Exposure to digital marketing tools and strategies Friendly supportive work culture Job Types Full-time Permanent Pay 8 086 00 - 20 787 99 per month Work Location In person