To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Customer Success Job Details About Salesforce Salesforce is the 1 AI CRM where humans with agents drive customer success together Here ambition meets action Tech meets trust And innovation isn t a buzzword it s a way of life The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforce s core values at the heart of it all Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place Agentforce is the future of AI and you are the future of Salesforce MuleSoft s Professional Services team works across every technology and system to deliver solutions to customers in every industry As a Technical Consultant on our Global Services Delivery GSD team you will work hands-on with our customers and partners to address critically important business challenges using MuleSoft s Anypoint Platform You will provide technical guidance on MuleSoft implementation projects evaluate the customer s technical and functional requirements and develop cost-effective solutions to provide customers with demonstrable returns As a subject-matt guide in the field you will develop solutions to help customers realize their business goals and advise them on standard methodologies for on-premise cloud and hybrid integration and API management What you ll achieve 3 months Participate in MuleSoft Technical Product and Consulting Services training methodology and enablement Begin participation in field activities with clients by shadowing seasoned architects senior consultants and practicing enablement gained from training Begin to complete MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies start to develop and give subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges 12 months Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development governance and operational life cycle Internalize frameworks project deliverables best practices policies and implementations and vet with Senior Architects to chip in to internal collaboration networks and IP sharing Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs Supply to technical brown bag sessions and publish reusable content to the field Deliver compelling presentations architectural blueprint documents and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design What you ll need to be successful Degree or equivalent relevant experience required Experience will be evaluated based on the core competencies for the role e g extracurricular leadership roles military experience volunteer roles work experience etc Experience in at-least one of below mentioned Integration tools IBM Integration IIB Data Power Boomi Talend ESB SAP Integration PIPO CPI 3 years of relevant hands-on development experience implementing integration solutions Hands-on integration development experience with MuleSoft API Management solutions Apigee Mashery etc one or more on-premise SaaS packaged COTS Commercial Off-the-Shelf solutions for ERP CRM e-Commerce or mobile e g Salesforce com NetSuite Oracle Siebel SAP WorkDay etc Confirmed experience implementing multiple technical integration project SDLCs Software Development Process end-to-end Validated ability to optimally conduct solutions within a diverse technical team of client SIs contractors and internal teams Give integration artifacts to internal initiatives to enrich services organization practices Solid understanding of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management Experience developing profiling and fixing Java application code and automated testing tools Experience in completing technical design documentation and technical reference materials for client internal consumption Ability to travel if needed varies depending on project and business needs Unleash Your Potential When you join Salesforce you ll be limitless in all areas of your life Our perks and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best Together we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love Apply today to not only shape the future but to redefine what s possible for yourself for AI and the world Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all And we believe we can lead the path to equality in part by creating a workplace that s inclusive and free from discrimination Know your rights workplace discrimination is illegal Any employee or potential employee will be assessed on the basis of merit competence and qualifications - without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between Recruiting hiring and promotion decisions at Salesforce are fair and based on merit The same goes for compensation benefits promotions transfers reduction in workforce recall training and education