About the Role We are looking for a customer-focused and relationship-driven Client Relationship Executive to manage and enhance the experience of our members at our premium fitness studio This role focuses on client servicing retention relationship management and upselling while also supporting membership sales and front desk operations Key Responsibilities Build and maintain strong relationships with existing clients and members Ensure high levels of customer satisfaction and handle client queries and concerns Act as the first point of contact for members at the studio front desk support Manage member onboarding and ensure a smooth customer journey Follow up with members for renewals upgrades and additional services Identify upselling and cross-selling opportunities for memberships and packages Handle walk-ins and support the sales team in converting inquiries Maintain client records feedback and interaction history Coordinate with trainers and operations team to ensure excellent service delivery Proactively work on member retention and engagement initiatives Eligibility Criteria Graduation is mandatory any stream Freshers and experienced candidates both can apply Excellent communication skills in English mandatory Solid interpersonal and relationship management skills Presentable confident and customer-centric personality Comfortable working in a client-facing service sales support role Preferred Skills Experience in client servicing relationship management hospitality or fitness industry is a plus Good problem-solving and conflict-handling skills Basic knowledge of CRM systems is an added advantage Ability to handle multiple clients and tasks efficiently Job Type Full-time Pay 30 000 00 - 40 000 00 per month Benefits Health insurance Provident Fund Application Question s What is your current CTC What is your notice period Work Location In person

📌 Client Relationship Executive (Maharashtra)
🏢 Social Recruit
📍 Maharashtra