OVERVIEW - POSITION - RECEPTIONIST 1 Serves patients by greeting and helping them scheduling appointments and maintaining records and accounts 2 Greet and attend to patients in person and over the phone 3 Receptionists need to have excellent verbal and written interpersonal and communication skills 4 Professionally assist doctors staff visitors and patients 5 Maintain business inventory such as checking supplies scheduling equipment and maintenance repairs 6 Answer all phone calls in a skilled and courteous manner 7 Perform all duties within HIPAA regulations 8 Maintain confidentiality of all doctor staff and patient information 9 Schedule appointments between doctors and patients 10 Liaise between medical departments with discretion and professionalism 11 Adhere to policy and procedures during all activates 12 Assist with admissions treatment as per agreed protocols 13 Ensure that stock levels are adequate and orders are made timeously 14 Communicate medical results to patients under clinical supervision 15 Complete accurate documentation of patient visits 16 Passionate about healthcare excellence 17 Extend a friendly and welcoming greeting to visitors and maintain a clean and tidy reception area 18 Answer incoming telephone calls emails and messages and reply to or redirect them Qualifications 1 We require a certified degree from an accredited college university 2 Minimum of 2-3 years experience of hospital reception department 3 Must have qualities as follows I Computer literacy II Attention to detail III Gain experience IV Multitasking V Proficient in Microsoft office VI Professionalism VII Customer skill service Most important effective communication Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Language English Preferred Work Location In person