Core responsibilities Customer support Answer calls assist with service or product questions and help customers with issues related to their accounts or orders Problem-solving Troubleshoot problems resolve complaints and follow up with customers to ensure their issues are fully resolved Sales and orders Place orders process payments and identify sales opportunities by recommending products or services Data management Document all call details update customer information in a database and maintain accurate records using CRM software Key duties Following communication scripts and adapting them as needed Identifying customer needs and providing solutions Escalating complex issues to supervisors or other departments Maintaining a professional and courteous tone Meeting or exceeding performance targets such as call volume and customer satisfaction goals Job Type Full time Pay 12 000 00 - 18 000 00 per month Benefits Cell phone reimbursement Work Location In person

📌 Job For 10th Or 12th Pass Hindi Calling (Gautam Buddh Nagar)
🏢 Makesmile Marketing
📍 Gautam Buddh Nagar