Job Title Receptionist Telecaller Location Dream World Immigration Backside Narinder Cinema Jalandhar Job Type Full-Time Job Summary We are looking for a professional and friendly Telecaller Visa Counselor to join our team The ideal candidate will be the first point of contact for visitors and callers providing exceptional customer service and ensuring smooth communication across the organization You will be responsible for answering calls handling inquiries advising potential customers directing calls to appropriate departments scheduling appointments and managing counseling tasks If you have excellent communication skills and enjoy helping others we would love to meet you Key Responsibilities Greet visitors and clients warmly ensuring a positive first impression Answer and direct incoming calls to the appropriate person or department Provide accurate information to callers and assist with basic inquiries Schedule and confirm appointments meetings and conferences Maintain a tidy and welcoming reception area Handle incoming and outgoing mail packages and deliveries Maintain a call log noting messages and follow-up actions as needed Support the administrative team with clerical tasks such as data entry filing and record keeping Handle customer complaints and concerns in a professional and effective manner Perform other related duties as assigned Skills Qualifications Proven experience as a Receptionist Telecaller or similar role Strong communication and interpersonal skills Excellent phone etiquette and ability to handle multiple tasks simultaneously Basic knowledge of office equipment e g phone systems fax photocopiers Good organizational and time-management abilities Proficiency in Microsoft Office Word Excel Outlook High school diploma or equivalent additional certification in Office Management or customer service is a plus Personal Attributes Friendly approachable and professional demeanor Patience and strong problem-solving abilities Ability to maintain confidentiality and handle sensitive information Strong attention to detail and accuracy Ability to work well independently and as part of a team Why Join Us Competitive salary and benefits Professional development opportunities A dynamic and supportive team environment If you are an energetic and motivated individual who enjoys helping others apply today to become a key part of our team Job Type Full-time Pay 8 500 00 - 15 000 00 per month Benefits Cell phone reimbursement Flexible schedule Internet reimbursement Language Hindi Preferred English Preferred Work Location In person

📌 Telecaller / Visa Counselor (Punjab)
🏢 Dream World Immigration
📍 Punjab