Position Details Position Customer Relations Executive CRE Locations Lajpat Nagar Rajouri Garden Salary Fixed B W - 18 000 - 22 000 Working Hours 10 30 AM - 8 30 PM Gender Preference Females Only Position Overview Step into the world of fashion jewellery with an exciting opportunity to build meaningful customer relationships and create memorable shopping experiences As a CRE you will play a key role in understanding customer needs guiding them with the latest jewellery trends and ensuring a smooth post-purchase experience This role is ideal for individuals who excel in customer interaction value-driven sales and maintaining long-term client relations With a professional retail setup and a growth-oriented environment this position provides a strong platform to build a rewarding career in the fashion jewellery industry We welcome confident well-groomed and enthusiastic candidates who are passionate about customer satisfaction and relationship management to be part of our team Key Responsibilities Ensure all customer complaints and queries are resolved promptly and efficiently Possess a solid understanding of jewellery products and current trends to guide customers effectively Build and maintain lasting relationships with customers to encourage referrals and repeat visits Manage post-purchase customer experiences to ensure high satisfaction levels Support the sales process through appropriate add-on sales maintaining a non-pressuring approach Maintain accurate and updated customer records in the system Achieve and maintain a conversion rate of 80 or higher Requirements Excellent communication and interpersonal skills Knowledge of jewellery and current trends is an advantage but not mandatory Strong problem-solving and customer service abilities Ability to build rapport and maintain long-term customer relationships Attention to detail with accurate record-keeping skills Target-driven with a customer-centric mindset Why To Join Us If you are passionate about delivering excellent customer service and building strong customer relationships this role offers a great opportunity to grow as a Customer Relationship Executive in the retail industry With a supportive team performance-driven culture and qualified work environment you ll have the platform to create meaningful customer experiences drive referrals and contribute to a brand that values trust elegance and customer satisfaction Job Types Full-time Permanent Pay 18 000 00 - 22 000 00 per month Benefits Paid time off Work Location In person

📌 Cse (customer Support Executive) (New Delhi)
🏢 Soni Sapphire
📍 New Delhi