Title Client Query Resolution Specialist - Amazon Blended Process Location Sector 18 Gurgaon Process Amazon - Blended Customer Support 80 Chat 20 Voice Client Base USA Domestic India Working Days 5 days a week Salary Structure Fresher 25 000 CTC 6 Months Experience 30 000 CTC 1 Year Experience 35 000 CTC Incentives Bonuses Minimum 25 000 per month performance-based Key Responsibilities Manage customer concerns via chat 80 and inbound voice calls 20 Communicate confidently with customers from the USA as well as India Address issues complaints and service-related queries efficiently Deliver prompt transparent and satisfactory resolutions Maintain accurate documentation and comply with quality guidelines Required Skills Excellent command over English and Hindi both spoken and written Should be confident dealing with USA-based customers Comfortable interacting with global clients through chat and voice Strong comprehension quick typing ability and solid problem-solving skills Basic computer and system navigation proficiency Eligibility Criteria Undergraduates and above are eligible to apply Open for both freshers and experienced candidates Job Types Full-time Permanent Fresher Pay 25 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Application Question s How much do you rate your English Communication Skill out of 10 How many months of experience do you have in Sales or Customer Support or Blended Process What s your current in-hand salary Education Higher Secondary 12th Pass Preferred Language English Preferred Location Gurgaon Haryana Preferred Work Location In person

📌 Amazon Blended Process - Usa & Domestic Clients Handling (Haryana)
🏢 Career Crox
📍 Haryana