IMMEDIATE JOINING ONLY BUSINESS OPERATIONS SPECIALIST Location Ankushapur Village Ghatkesar On-site Role Only Human and the Beast is looking for an exceptionally driven disciplined and multi-skilled individual to join us as a Business Operations Specialist a challenging all-encompassing role at the heart of our startup This is not a conventional job This is a rare chance to learn every major function of running a startup from the ground up Finance Operations Fulfillment and Customer Experience As we scale the selected candidate will be promoted into our management team and take on long-term leadership responsibilities About Human and the Beast Brand Deck https drive google com file d 1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft view usp sharing Website https humanandthebeast com collections all-products We are a pet-first brand focused on nutrition safety and the extraordinary bond between pets and their humans ROLE BUSINESS OPERATIONS SPECIALIST This role combines Accounting Fulfillment Supervision Operations and Customer Service making you the backbone of our day-to-day functioning WHAT YOU WILL OWN 1 Accounting Financial Management Manage daily accounting operations AP AR GST TDS and general ledger entries Conduct bank credit card and account reconciliations Track and categorize expenses with complete documentation and compliance Prepare P L balance sheet and cash flow reports for founders Support budgeting and financial planning activities Process vendor invoices and customer billing 2 Fulfillment Warehouse Operations Oversee the entire order fulfillment journey from order receipt to dispatch Coordinate with courier partners for pickups deliveries NDR resolution delays and lost packages Maintain accurate inventory through stock counts and systematic updates Lead train and supervise fulfillment staff Implement quality control for picking packing and shipment safety Continuously improve workflow speed accuracy and cost efficiency Keep the warehouse organized clean and effective 3 Customer Service Community Support Handle customer inquiries on orders products subscriptions and deliveries Resolve issues with empathy and speed turning challenges into positive experiences Assist customers with returns refunds and subscription modifications Provide accurate product information including ingredients and advantages Collect customer feedback and share insights for improvement Act as a brand ambassador communicating our mission with passion Collaborate across teams to enhance the end-to-end customer journey WHO YOU ARE Experience in accounting operations fulfillment or customer service multi-role experience is a plus Strong understanding of accounting principles proficiency in Tally QuickBooks preferred Excellent written and verbal communication skills Highly organized proactive and able to work under pressure Strong problem-solving skills and high accountability Ability to multitask across departments without losing accuracy Must commute daily to Ankushapur Village Ghatkesar A genuine love for pets and empathy for pet parents Experience in D2C or subscription brands is an added advantage WHY THIS ROLE IS SPECIAL A Challenging Multi-Disciplinary Role You ll manage three core verticals Finance Operations and Customer Experience This role demands grit responsibility and adaptability Learn How to Run a Startup End-to-End From accounting to logistics to customer happiness you ll gain complete visibility into how a startup grows and scales Work Directly With the Founders Receive hands-on mentorship and contribute to decisions that shape the company Fast-Track to Management This role is designed for long-term growth As the brand scales you will grow into a management leadership position with significant responsibility and benefits If you re ready to take on a high-impact role where no two days are the same and where your growth will mirror the company s growth we d love to meet you Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Flexible schedule Paid sick time Paid time off Provident Fund Application Question s Are you ready to join the job immediately Will you be able to reliably commute to Ankushapur Village Ghatkesar for this job on a daily basis Language English Required Hindi Required Telugu Preferred Location Hyderabad Telangana Required Work Location In person Expected Start Date 03 12 2025