We are looking for a Customer Support Executive to join our team and provide exceptional service to our customers The ideal candidate will handle customer inquiries resolve issues and ensure a smooth and positive customer experience across all communication channels Key Responsibilities Respond to customer queries via phone email chat or social media Handle and resolve customer complaints within defined timelines Provide accurate information about products and services Maintain detailed records of customer interactions and transactions Escalate complex issues to the appropriate departments when necessary Follow up with customers to ensure issues are resolved and satisfaction is achieved Process orders forms applications and requests as required Identify customer needs and offer suitable solutions or recommendations Stay updated on company products policies and promotions Contribute to team goals by achieving performance targets such as response time customer satisfaction and resolution rate Required Skills Qualifications Bachelor s degree in any discipline preferred Proven experience in customer service or a similar role Excellent verbal and written communication skills Robust problem-solving and conflict-resolution abilities Ability to multitask prioritize and manage time effectively Proficiency in using CRM software and customer support tools Patience empathy and a customer-first mindset Job Type Full-time Pay 15 000 00 - 30 000 00 per month Work Location In person

📌 Customer Care Executive (Haryana)
🏢 Gazetinc Technology
📍 Haryana