Responsibilities include Welcoming guests during check-in and ensuring a smooth departure at check-out Handling guest complaints and resolving issues efficiently Providing information about hotel amenities services and local attractions Coordinating with other departments to ensure a seamless guest experience Managing guest records and maintaining accurate booking details Monitoring customer satisfaction and implementing improvements Overseeing VIP guests and ensuring their special requirements are met Collecting guest feedback and taking necessary actions for service recovery Job Types Full-time Permanent Pay 18 000 00 - 25 000 00 per month Advantages Provident Fund Work Location In person