Roles Responsibilities Assist guests with check-in and check-out procedures Provide information about hotel facilities services and local attractions Handle guest inquiries and requests including room preferences and special arrangements Ensure accurate billing and process payments from guests Coordinate with housekeeping and other departments to address guest needs Respond to guest feedback and resolve issues in a timely and satisfactory manner Maintain a neat and organized front desk area Answer phone calls and direct inquiries to the appropriate department Contribute to a positive and welcoming atmosphere for guests Requirements and Skills Previous experience in hospitality customer service or a related field is a plus Excellent communication and interpersonal skills Attention to detail and organizational abilities Ability to handle guest issues with professionalism and empathy Knowledge of hotel reservation systems and point-of-sale software is a plus Flexibility to work evenings weekends and holidays as needed High school diploma or equivalent Problem-solving skills and the ability to handle multitasking in a fast-paced setting Eagerness to contribute to a positive guest experience Job Types Full-time Permanent Pay 8 086 00 - 20 500 60 per month Benefits Food provided Paid sick time Paid time off Provident Fund Language English Required Work Location In person

📌 Front Office Associate (Karnataka)
🏢 Icon Premier Hotel
📍 Karnataka