WOODMORE SHOE HAVE A WIDE RANGE OF FOOTWEARS SELLER ON AMAZON AND FLIPKART ETC The staff responsible for handling an e-commerce platform like Amazon or Flipkart have a wide range of responsibilities depending on their role Here are the key areas of responsibility across different roles 1 Product Management Product Listings Adding new products updating product descriptions and ensuring accurate specifications prices and availability Content Optimization Writing engaging product descriptions SEO optimization and using high-quality images to attract buyers Inventory Management Tracking stock levels and coordinating with warehouses or suppliers to avoid overstocking or stockouts 2 Customer Service Order Support Assisting customers with placing orders tracking shipments and resolving issues Returns Refunds Handling customer complaints related to returns refunds or damaged goods Feedback Management Responding to customer reviews and ratings to maintain a good seller reputation 3 Marketing Promotions Campaign Management Running promotions discounts or seasonal sales Advertisement Managing sponsored listings ads and campaigns to increase visibility and drive sales Email Social Media Sending promotional emails newsletters and leveraging social media for brand visibility 4 Technical IT Support Platform Maintenance Ensuring the e-commerce platform is functional user-friendly and up-to-date Bug Fixes Troubleshooting and resolving technical issues that affect customer experience Integration Syncing the platform with payment gateways logistics partners or third-party tools 5 Order Fulfillment Logistics Coordination Partnering with shipping providers for smooth and timely delivery of products Warehouse Management Ensuring effective packing dispatch and quality checks Order Tracking Providing real-time updates to customers regarding their orders 6 Analytics Reporting Sales Analysis Monitoring sales trends customer preferences and market performance Inventory Analysis Predicting demand and planning stock replenishment accordingly Performance Reporting Analyzing the performance of marketing campaigns and website traffic 7 Compliance Legal Policy Adherence Ensuring adherence to marketplace guidelines including product authenticity and fair pricing Data Privacy Safeguarding customer information and maintaining compliance with data protection laws Taxation Billing Ensuring proper handling of invoices GST and other tax obligations 8 Vendor Management Onboarding Vendors Helping third-party sellers list their products on the platform Training Support Providing training on platform usage and resolving vendor queries Performance Monitoring Ensuring vendors maintain quality standards and meet delivery expectations By collaborating effectively across these areas the team ensures a seamless shopping experience for customers while maintaining operational efficiency and profitability for the business Job Types Full-time Permanent Pay 15 500 00 - 20 000 00 per month Ability to commute relocate Mulund Colony Mumbai Maharashtra Reliably commute or planning to relocate before starting work Preferred Application Question s PRODUCT UPLOADING AND LISTING AMAZON FLIPKART Education Higher Secondary 12th Pass Preferred Experience total work 1 year Required 5S 1 year Preferred Work Location In person