Provide Finacle 10 x L1 support on daily basis Attend calls from branches operations units coordinate within the team for resolutions of issues in various finacle 10 x modules i e Retail Asset Retail Liability Operations CRM etc Attend calls related to finacle batch processes EOD BOD and resolving them Co-ordinate with L2 teams on escalated calls Co-ordinate with Bank s FCG for seeking approval for backend update as when required Skills Required Finacle SQL PLSQL Should have knowledge of Banking domain Educational Qualification BCA B Com B Sc IT MCA M Sc IT Project Management Posted on 24 Nov 2025Experience Level Experienced Contract Type Department