3. Dental Lab Co-ordination • Coordinating with different Dental Labs for jobs sending, receiving along with record updating in the system. Job Description: Front Desk Executive

Were looking for a Front Desk - Executive who is a passionate and caring and full of enthusiasm individual. She will be responsible for managing the front desk operations at our Digital Dental Centre. An ideal candidate will be friendly, empathetic, disciplined, organized and knowledgeable, with excellent communication and customer service skills ensuring that patients have a positive experience at our center.

Roles and Responsibilities:

1. Welcome & Upkeep of Reception Area

- Greeting guests and patients as they arrive and checking them in for appointments.
- Keeping a clean and organized reception area and ensuring that all necessary paperwork and supplies are readily available.

2. Patient Co-ordination

- Responding to inquiries with a positive attitude at any given time and through all channels: Calls, Emails, SMS, WhatsApp, Social Media Platforms etc.
- Scheduling and confirming appointments as per different Doctors availability.
- Getting filled Patient Intake Form by patients & updating in the system
- Maintaining accurate patient records: including medical histories, treatment plans,



generating tasks.
- Handling billing and payment collection including providing & explaining estimates to patients.
- Assisting the Clinic practitioner with administrative tasks as needed such as: following-up with patients to ensure their recovery, to schedule appointments, reminder for payments through various channels
- To communicate effectively with internal staff including the dentist, dental assistants, and hygienists, to ensure that appointments run smoothly and patients receive the care they need.

3. Dental Lab Co-ordination

- Coordinating with different Dental Labs for jobs sending, receiving along with record updating in the system.

4. Vendor Co-ordination & Material Management

- Vendor coordination for rate, order placement and receiving of materials/ supplies and further inventory management of these supplies.

5. Administration

- Coordinating with Consultant Doctors for their appointments, making their patient entries and calculating their remuneration
- Handling Petty Cash and making expense vouchers
- Bill Filling and coordinating with the Accountant

6. Reporting

- Presenting to Dr. Sachin Daily / Weekly / Monthly Reporting

📌 Front Desk Manager (Mumbai)
🏢 Racare Dental
📍 Mumbai