- Lead end-to-end housekeeping operations for luxury serviced apartments.
- Ensure impeccable cleanliness and presentation of guest rooms, public areas, and back-of-house spaces.
- Manage room readiness, inspections, and guest arrivals.
- Oversee linen, laundry, housekeeping inventory, chemicals, and guest amenities.
- Drive quality audits, SOP compliance, and housekeeping standards.
- Handle guest requests, lost & found, and special room setups.
- Lead, train, schedule, and groom the housekeeping team to deliver exceptional guest experiences.
- Ensure compliance with hygiene, safety, and fire & safety standards.