1 Strategic Oversight Setting the Vision They develop and align social media strategies with the agency s larger marketing goals Client Relationship Management Regularly meet with key clients to understand their needs and ensure the social media team is delivering value Long-term Planning Ensure the team s efforts align with the long-term growth of the agency and client goals Analytics knowledge Candidate must know to run Meta Ads and Google Ads Should know to manage Social Media Accounts and should have knowledge of SEO SEM etc 2 Team Leadership and Development Supervising Directly oversee team leads or senior executives in the social media department Oversee each department s operations including Content Creation Digital Marketing Influencer Marketing Hiring and Training Play a key role in recruiting top talent and providing training opportunities to build a strong team Performance Evaluation Regularly assess the performance of team members and implement improvements Manage team leave appraisals promotions and conflict resolution Mentorship Guide team members ensuring they have growth opportunities and transparent development paths 3 Operational Efficiency Workload Management Ensure the team has the necessary resources to meet client demands without burnout balancing workloads effectively Growth Tracking Monitor client and agency growth metrics Report progress to co-founders regularly Process Optimization Develop and refine workflows processes and tools to maximize efficiency and output quality Crisis Management Step in when needed to resolve issues whether they are internal team conflicts technical problems or external client complaints Client Acquisition Strategies Work with sales and marketing teams to identify new client opportunities 4 Budget and Resource Allocation Budgeting Manage the budget for the social media department ensuring the allocation of funds is aligned with the agency s goals Resource Allocation Ensure the right resources personnel tools software etc are available to execute campaigns effectively 5 Quality Control Content Approval Ensure content produced by the team aligns with the brand and meets quality standards before it reaches clients or the public Performance Metrics Track the performance of social media campaigns and analyze data to optimize strategies Performance Monitoring Establish KPIs and performance metrics for operational efficiency Regularly assess and report on operational performance to stakeholders 6 Client Reporting and Stakeholder Communication High-Level Reporting Develop and present reports to clients highlighting key performance metrics and progress against goals Stakeholder Communication Act as the main point of contact between the social media team and higher management or other departments 7 Trend Monitoring and Innovation Stay Updated Keep up with industry trends technological advancements and algorithm changes that affect social media Fostering Innovation Encourage experimentation with new formats platforms and techniques to stay ahead of the competition 8 Compliance and Risk Management Adherence to Guidelines Ensure all social media activities comply with platform policies legal standards and client expectations Risk Mitigation Identify and manage potential risks such as brand reputation issues or campaign failures Reporting Line Reports To Reporting to the Agency Director Direct Reports Manage social media executive strategists content creators KPI KRA and other specialists within the social media department Job Type Full-time Pay 360 000 00 - 780 000 00 per year Ability to commute relocate Panjim Goa Reliably commute or willing to relocate with an employer-provided relocation package Required Application Question s Do you know to run google meta ads What is your current CTC and expected CTC Kindly attach your portfolio Link Do you have prior experience handling a team and what was the team strength Experience total work 3 years Required Work Location In person

📌 Head Of Social Media Operations (Panaji)
🏢 Insights Media
📍 Panaji