Job Title Customer Executive Female Location M G Bakers Pvt LTD Nik Bakers Job Summary We are looking for a proactive and customer-oriented Customer Executive to join our team The role involves handling incoming calls addressing customer queries and managing email communication to ensure excellent customer service Key Responsibilities Handle incoming customer calls promptly and professionally Answer customer queries related to products services and orders Respond to customer emails in a clear polite and timely manner Maintain records of customer interactions and feedback Coordinate with internal departments operations sales outlets to resolve customer issues Ensure customer satisfaction by providing accurate information and effective solutions Assist in improving customer support processes by sharing feedback and insights Requirements Graduate any discipline preference for candidates with experience in customer service Excellent verbal and written communication skills Good email etiquette and ability to draft professional responses Strong problem-solving skills and a customer-first attitude Ability to multitask and handle pressure in a fast-paced environment Basic computer knowledge MS Office email handling Perks Benefits Market-competitive salary Opportunity to work with a growing and reputed brand Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Food provided Health insurance Paid sick time Provident Fund Work Location In person

📌 Customer Care Executive ( Female) (Punjab)
🏢 M G Bakers Pvt.Ltd.
📍 Punjab