- International Customer Support US Process Company Accenture Position Type Contract-to-Hire C2H Location Bangalore Work from Office Shifts US Shifts 5 PM IST - 7 AM IST rotational week-offs Experience Experienced 7months to 3 years Compensation Experienced 28 000 - 40 000 CTC based on level experience About the Role Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team This role involves interacting with US-based clients ensuring exceptional customer service and meeting performance benchmarks Candidates must be flexible to work in night shifts and clear multiple screening rounds including Versant - minimum score 58 Key Responsibilities Handle inbound and outbound calls with US customers Provide accurate information resolve queries and maintain strong call openings and closures Support client s hiring requirements by screening candidates and documenting outcomes in tools Deliver outstanding customer experiences while meeting quality and productivity targets Adhere to client-specific guidelines including US holiday schedules as per Accenture discretion Collaborate in a team-driven workplace with flexibility for weekend shifts Eligibility Screening Guidelines Experienced 0 6-3 years Customer support contact center background preferred Undergraduates with 1 years of relevant experience are also eligible Mandatory PF history from previous organizations Must clear Versant Test with score 58 Strong English communication skills verbal written Confident in call handling introductions and closures Prior exposure to US contact centers is preferred Skills Required Excellent communication skills verbal written Strong problem-solving and interpersonal skills Flexibility to work in night shifts rotational workweeks Mon-Fri Tue-Sat or Wed-Sun Ability to handle pressure and client expectations Technical adaptability to use call handling CRM and reporting tools Hiring Process Initial Screening communication eligibility check Versant Test minimum score 58 Communication Voice Accent round Operations round Job Type Full-time Pay 28 000 00 - 40 000 00 per month

📌 International Customer Support (us Process) (Karnataka)
🏢 TECHNOBOTS INFOTECH PRIVATE
📍 Karnataka