Job Title CRM Executive Location Mohali Punjab Job Type Full-time Experience 1-3 years Salary 15000 to 20000 Job Summary We are looking for a passionate and experienced CRM Executive to join our team The ideal candidate will be responsible for managing customer relationships improving customer experience and implementing CRM strategies to drive retention satisfaction and business growth Key Responsibilities Manage and update the CRM database with accurate customer information Develop and execute CRM campaigns to improve customer engagement and retention Analyze customer data and behavior to generate insights and drive targeted marketing initiatives Collaborate with marketing sales and customer support teams to align CRM efforts Track and report on key CRM metrics open rates conversion retention etc Handle customer inquiries and resolve issues in a timely and effective manner Monitor customer feedback and coordinate with internal teams to enhance the customer journey Maintain compliance with data protection regulations e g GDPR if applicable Requirements Bachelor s degree in Marketing Business Administration or related field Proven experience with CRM software e g Salesforce Zoho HubSpot Strong understanding of customer segmentation lifecycle and retention strategies Excellent communication interpersonal and problem-solving skills Ability to analyze data and present actionable insights Attention to detail and customer-focused mindset Job Type Full time Pay 15 000 00 - 20 000 00 per month Work Location In person

📌 Crm (Punjab)
🏢 Shreenath Enterprises
📍 Punjab