AHEAD builds platforms for digital business By weaving together advances in cloud infrastructure automation and analytics and software delivery we help enterprises deliver on the promise of digital transformation At AHEAD we prioritize creating a culture of belonging where all perspectives and voices are represented valued respected and heard We create spaces to empower everyone to speak up make change and drive the culture at AHEAD We are an equal opportunity employer and do not discriminate based on an individual s race national origin color gender gender identity gender expression sexual orientation religion age disability marital status or any other protected characteristic under applicable law whether actual or perceived We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD SOC Analysts at AHEAD monitor customer environments and perform Incident Detection Validation and Incident Reporting SOC Analysts are the frontline of SOC and are customer-facing representatives SOC Analysts are responsible for triaging events incidents and reporting validated incidents to the customer for incident response Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues This individual is user focused and works to resolve client needs in a timely manner These needs may involve resolving hardware software failures investigating and responding to security threats and making change request to the security policy of company devices The SOC Analyst is expected to monitor security feeds streaming from client servers network devices and end user workstations operate and maintain network security equipment at client locations The Analyst is expected to be familiar with a wide range of security tools and understand basic security fundamentals The Analyst will perform information security event analysis and must possess knowledge of operating systems TCP IP networking network attacks attack signatures defense countermeasures vulnerability management and log analysis Roles Responsibilities Monitor and analyze network traffic and alerts Investigate intrusion attempts and perform in-depth analysis of exploits Provide network intrusion detection expertise to support timely and effective decision making of when to declare an incident Conduct proactive threat research Review security events that are populated in a Security Information and Event Management SIEM system Tuning of rules filters and policies for detection-related security technologies to improve accuracy and visibility Data mining of log sources to uncover and investigate anomalous activity along with related items of interest Independently follow procedures to contain analyze and eradicate malicious activity Document all activities during an incident and provide leadership with status updates during the life cycle of the incident Incident management response and reporting Provide information regarding intrusion events security incidents and other threat indications and warning information to the client Track trends statistics and key figures for each assigned client Assist with the development of processes and procedures to improve incident response times analysis of incident and overall SOC functions Reporting Incident reports Security status reports Client-facing security meetings Position Requirements Incident handling response experience Experience with Automation tools Working knowledge of common operating systems Windows Linux etc and basic endpoint security principles Understanding of and a solid desire to learn common security technologies IDS Firewall SIEM etc The ability to think creatively to find elegant solutions to complex problems Excellent verbal and written communication skills The desire to work both independently and collaboratively with a larger team A willingness to be challenged along with a strong appetite for learning 8-10 years of experience in Information Security Incident Response etc or related field Hands-on experience with common security technologies IDS Firewall SIEM etc Knowledge of common security analysis tools techniques Understanding of common security threats attack vectors vulnerabilities and exploits Knowledge of regular expressions Education Bachelors Degree in Computer Science Information Security or related equivalent educational or work experience One or more of the following certifications CISSP GCIA Security CEH ACSE Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD we value and benefit from diversity of people ideas experience and everything in between We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab by encouraging cross department training and development sponsoring certifications and credentials for continued learning USA Employment Benefits include Medical Dental and Vision Insurance 401 k Paid company holidays Paid time off Paid parental and caregiver leave Plus more See benefits https www aheadbenefits com for additional details The compensation range indicated in this posting reflects the On-Target Earnings OTE for this role which includes a base salary and any applicable target bonus amount This OTE range may vary based on the candidate s relevant experience qualifications and geographic location