JOB DESCRIPTION Are you ready to make a significant impact in digital marketing Join our team to become a subject matter expert in digital marketing focusing on email marketing and deliver high-quality campaigns that resonate with customers We offer opportunities for career growth and a dynamic environment where your skills will drive innovation and excellence As a Marketing Delivery Associate - Business Analyst within the Consumer Community Banking division you will manage email marketing campaigns collaborating with cross line of business stakeholders and creative agencies You will analyze campaign performance make optimization recommendations and adhere to quality controls Your role will involve becoming a subject matter expert in digital marketing focusing on email marketing and driving marketing decisions based on data insights Job Responsibilities Work with cross line of business stakeholders and creative agencies to develop and deploy email campaigns Pull campaign reporting analyze performance and make creative or strategic optimization recommendations Adhere to and promote existing quality controls Become a subject matter expert in digital marketing with a strong focus on email marketing Conduct day-to-day activities with other departments and business counterparts to execute email campaigns Review web analytics and email performance data to drive marketing decisions based on customer interactions and conversion data Required Qualifications Capabilities and Skills 4 years experience in Digital Marketing campaign management Salesforce Marketing Cloud experience for email campaign execution required Conversational knowledge of HTML CSS and email coding practices for responsive campaigns Strong analytical problem-solving and planning skills Strong interpersonal communication and presentation skills High energy with the ability to manage multiple initiatives simultaneously and perform under pressure Innovation focus with an eye on constant measured improvement Proven ability to take initiative influence others and achieve results in a matrix organization Process-driven mindset and attention to detail Preferred Qualifications Capabilities and Skills Email campaign management and project management experience preferred Prior knowledge of digital marketing channels with specific experience in email campaigns preferred Knowledge of email best practices preferred Ability to build collaborative relationships Any graduate with minimum 2 years of email marketing experience preferred ABOUT US JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal chance employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our FAQs for more information about requesting an accommodation ABOUT THE TEAM Our Consumer Community Banking division serves our Chase customers through a range of financial services including personal banking credit cards mortgages auto financing investment advice small business loans and payment processing We re proud to lead the U S in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction Marketing Communications teams shape the firm s brand and protect and grow the firm s excellent reputation across the world They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden The Chase Center the US Open Through the use of data and analytics they create and deliver marketing campaigns or servicing messages through Chase com the mobile app and paid media channels based on what is best for the customer