Hello Candidates Greetings from Smart Lion Job Overview We are hiring for the role of Associate - International Voice Process This role is ideal for candidates with strong communication skills or a background in international voice processes especially in the healthcare domain Freshers are welcome to apply Experience 0-4 years Qualification Graduate Shift Time Night Shift Male Candidates only Key Responsibilities Make outbound calls to insurance companies for claim status and eligibility verification Follow up with insurance carriers and update the status of unpaid claims Handle various voice-based processes as per client requirements Maintain accurate daily activity logs and ensure task completion within SLAs Escalate unresolved issues to management Collaborate effectively in a team environment Requirements Graduate or undergraduate from any discipline Strong verbal communication and convincing skills Proficient in MS Office and basic computer applications Positive problem-solving time management and organizational skills Freshers with relevant voice process background encouraged to apply Male candidates only for night shift Compensation Benefits Salary 25 000 - 30 000 CTC per month Freshers Upto 23 000 CTC per month Attendance bonus 1 500 month Retention bonus 25 000 after 1 year 5-day workweek 30 earned leaves annually Performance-based bonuses and loyalty benefits Learning Development programs for career growth Inclusive and engaging work environment If you are interested than share your updated resume on drashti r smartlion co in or call me on (phone hidden) Job Types Full-time Permanent Fresher Pay 17 000 00 - 23 000 00 per month Benefits Provident Fund Education Bachelor s Required Shift availability Night Shift Required Work Location In person