Job Title IT Associate Location North Goa Company Artjuna GOA Job Type Full-time www artjuna com www mojigao com Job Summary We are looking for a proactive and detail-oriented IT Associate to support the day-to-day IT operations across our organization The ideal candidate will manage hardware and software support troubleshoot technical issues maintain system performance and assist with user training This is a hands-on role for someone who enjoys solving problems working with people and keeping systems running smoothly in a fast-paced work environment Key Responsibilities Provide first-level IT support for hardware software networks and systems across all departments Install configure and maintain desktop and laptop systems printers and other peripherals Set up new users manage accounts permissions and security settings Monitor system performance and perform routine maintenance to avoid downtime Troubleshoot issues related to Wi-Fi email operating systems and business applications Manage software updates patches antivirus programs and IT inventories Coordinate with external vendors for major hardware software repairs and purchases Document IT processes user manuals and SOPs Support POS systems and internal software used in retail or F B operations if applicable Assist in implementing data backups cybersecurity protocols and system audits Requirements Bachelor s degree in IT Computer Science or related field 1-2 years of experience in a similar IT support or helpdesk role Basic knowledge of networks firewalls Windows Mac OS and common business software Strong problem-solving skills and a service-oriented approach Good communication and interpersonal skills Ability to work under pressure and manage multiple tasks Preferred Skills Experience in hospitality retail or F B industry IT systems Familiarity with POS systems CCTV and cloud-based tools Basic knowledge of data security and backup protocols Job Types Full-time Permanent Pay 18 000 00 - 25 000 00 per month Perks Health insurance Paid sick time Paid time off Provident Fund Shift Day shift Work Days Weekend availability Work Location In person