We are seeking a friendly attentive and professional Hostess Waitress to join our team The ideal candidate will be responsible for creating a welcoming atmosphere ensuring guests have a pleasant dining experience and delivering high-quality service from the moment they enter until they leave the restaurant Key Responsibilities As a Hostess Greet guests warmly upon arrival and thank them upon departure Manage reservations and waitlists using a booking system or manually Escort guests to their tables and present menus Maintain a clean and organized reception area Communicate with the kitchen and wait staff to ensure efficient service flow Provide guests with estimated wait times and handle seating rotation effectively As a Waitress Present menus take food and beverage orders and relay them to the kitchen accurately Serve meals and drinks promptly and courteously Answer questions about the menu ingredients and dietary options Check in with guests regularly to ensure satisfaction Handle guest complaints professionally and promptly Process payments using POS systems and issue receipts Keep tables clean and reset them for the next guests Requirements Previous experience as a hostess waitress or in a customer service role preferred Excellent communication and interpersonal skills Positive attitude and ability to work in a fast-paced workplace Strong multitasking and organizational abilities Availability to work evenings weekends and holidays as needed Basic math skills for handling payments Knowledge of food safety regulations is a plus Job Types Full-time Permanent Pay 20 000 00 - 22 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Morning shift Supplemental Pay Performance bonus Yearly bonus