- Lead and manage the operations team to ensure efficient handling of bookings
- Coordinate between operations and marketing teams, customers, partners & vendors to improve service execution
- Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes
- Ensure consistent supply by onboarding new partners& vendors and launch new cities and services
- Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention
- Define and analyze metrics and KPIs to efficiently track progress
Perks:
- Rewards, Incentives & Bonuses
- Special Meals & Food Trials
- Startup Exposure
- Full of Learnings
Other Details:
- Need people who are energetic, confident and street smart
- Outstanding communication and soft skills
- Foodies are preferred