- Talent Acquisition: Lead the full-cycle recruitment process, from drafting job descriptions to onboarding recent hires.
- Employee Relations: Serve as the first point of contact for employee queries, grievances, and conflict resolution.
- Policy & Compliance: Develop and implement company policies and ensure legal compliance with labor laws.
- Performance & Payroll: Oversee performance appraisal systems and coordinate with finance for accurate payroll and benefits administration.
2. Reception & Office Management
- Hospitality: Act as the first face of the company, greeting visitors and managing the physical reception area.
- Telecommunications: Manage the central telephone system, directing calls and handling inquiries professionally.
- Logistics: Oversee office supplies, vendor contracts, and general facility maintenance.
3. CEO Assistance (Executive Support)
- Calendar Management: Coordinate the CEO's schedule, including meetings, travel arrangements, and appointments.
- Correspondence: Draft emails, memos, and reports on behalf of the CEO with high discretion.
- Meeting Support:
Attend executive meetings, take minutes, and follow up on actionable items.
4. Sales & Marketing Support
- Campaign Assistance: Support the marketing team in executing social media posts, email newsletters, or event planning.
- Sales Lead Coordination: Assist in managing client databases, nurturing relationships, and tracking sales quotas.
- Market Research: Gather data on industry trends and consumer requirements to help identify growth opportunities.
Required Skills & Qualifications
- Experience: 0-2 years in HR management, with proven experience in an executive assistant or office manager role.
- Communication: Exceptional verbal and written communication skills; ability to influence at all levels.
- Technical Proficiency: Mastery of Microsoft Office Suite (Word, Excel, PowerPoint) and experience with HRIS or CRM software.
- Adaptability: High emotional intelligence and the ability to multitask in a fast-paced environment.
- Education: Bachelors degree in Human Resources, Business Administration, or Marketing.