We are looking for an experienced Cisco Collaboration Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and supporting Cisco collaboration solutions to enhance communication and collaboration across our organization.
Company Website - https://truecom.co.in/
Key Responsibilities
- Design, implement, and support Cisco Unified Communications solutions (CUCM, Unity Connection, IM & Presence).
- Manage Cisco collaboration platforms including Webex, Jabber, and TelePresence.
- Monitor, maintain, and troubleshoot collaboration infrastructure, voice, and video communication issues.
- Integrate Cisco collaboration solutions with third-party applications and network infrastructure.
- Provide end-user support, conduct user training,
and ensure high system availability.
- Implement security best practices and ensure compliance with organizational standards.
Qualifications
- Bachelor's degree in IT, Telecommunications, or a related field.
- Proven experience as a Cisco Collaboration Engineer.
- Robust hands-on experience with CUCM, Unity Connection, Voice Gateways, SIP, and H.323.
- CCNP Collaboration (preferred).
- Excellent communication, analytical, troubleshooting, and teamwork skills.
- Ability to adapt to evolving Cisco collaboration technologies and industry best practices.