- Willing to work in the shifts in 24*7 Model
- Resolving the customer and user technical issues
- Troubleshooting to find the root cause of the error
- Maintaining the 100% SLA targets
- SLA report preparation
- Inter and Intra Team coordination and cooperation in resolving issues
Job Requirements :
- 3+ years of experience in Billing Systems (CSGI-interconnect Billing)
- 3+ years of experience in Telecom Operations
- Good knowledge of SQL/PL-SQL and UNIX
- Good understanding of the Telecom domain
- Robust troubleshooting skills across application, network, and host layers
- Ability to understand PL-SQL procedures
- Experience in scripting (Perl, Shell, Python, etc.)
- Willingness to work in a 247 shift model
- Telecom operational support background
“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”
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📌 Engineer - Interconnect Billing (Noida)
🏢 Ericsson
📍 Noida
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