Job Title - Associate Engineer / Engineer
Experience- 1 to 3 Years
Shift Timings- 24*7 rotational shifts
Location - Noida NSEZ
Job Type - Full time

Monitor application health and respond promptly to production incidents.

Troubleshoot application, database, and infrastructure-related issues.

Perform Root Cause Analysis (RCA) and coordinate with development teams for issue resolution.

Support application deployment and implementation activities.

Manage incidents, service requests, and change requests through the ticketing system.

Monitor and ensure adherence to defined SLAs and operational KPIs.

Handle production escalations and provide timely updates to stakeholders.

Monitor AWS resources and application logs to proactively identify issues.

Create and maintain operational documentation and knowledge base articles.





Participate in on-call support

- 24*7 rotational shifts.

Skills Required

Excellent verbal/ written communication skills

Good Analytical Skills

Good knowledge of SQL and database concepts.

Hands-on experience or exposure to SQL Server, Snowflake, and MySQL.

Exposure to AWS services: Amazon EC2, CloudWatch, Lambda, Redshift, AWS Glue, Athena,

and Amazon S3.

Basic knowledge of PowerShell and Shell scripting.

Understanding of application support and production support processes.

Experience or exposure to incident management, ticket management, SLA monitoring, and escalation handling.

📌 Associate Engineer (Noida)
🏢 Indus Valley Partners
📍 Noida