We are looking for Technical Support Engineer for Cashify-Sector 80 Noida.

Experience- 3+ Years

Roles & Responsibilities:

Monitor and troubleshoot production issues reported by internal teams or customers.

- Perform root cause analysis using SQL, application logs, and system behavior.

Investigate application issues across multiple services and identify the source of failures.

Validate production data and identify inconsistencies across databases.

Execute SQL queries for troubleshooting, reporting, and data verification.

- Analyze API requests and responses to understand application behavior.
- Read and interpret application logs, server logs, and API logs.
- Coordinate with Product, Engineering, QA, and Operations teams for issue resolution.
- Document incidents, RCA (Root Cause Analysis), and technical findings.
- Verify production fixes before issue closure.
- Ensure issues are resolved within defined SLAs.
- Support operational teams in resolving application and data-related concerns.

📌 Technical Support Engineer (Noida)
🏢 Cashify
📍 Noida