- Coordinate with Brands teams for stock planning, replenishment.
- Monitor order processing, and delivery performance.
- Handle escalations related to orders, inventory, logistics, and customer service.
- Ensure accurate inventory reconciliation and periodic stock audits.
- Maintain operational KPIs and ensure adherence to company SOPs.
- Coordinate with marketplace account managers and logistics partners.
- Generate daily, weekly, and monthly MIS reports.
- Identify process bottlenecks and implement corrective actions.
- Ensure compliance with company policies and operational standards.
- Support senior management in strategic planning and business growth initiatives.
Preferred candidate profile
- Solid understanding of E-commerce, Q-commerce, Stock Planning ,Po Management , and Supply Chain Operations.
- Advanced MS Excel and Reporting skills.
- Team handling and stakeholder management experience.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent communication and coordination skills.
- Ability to manage multiple projects and deadlines simultaneously.