Technical Lead

Location: Noida

Experience: 8+yrs Work Model: Work from Office

We are looking for a highly skilled Technical Lead (Individual Contributor) with experience supporting and guiding a team of 1015 engineers by solving complex technical challenges in a production support environment. The ideal candidate should be proactive in identifying opportunities for performance optimization, automation, and operational excellence across data and application platforms.

Key Responsibilities

- Act as the application lead, supporting a team of 10–15 members in resolving complex technical issues.
- Manage SLA and Client relationship for Ops scope
- Work in a 12/7 or high-availability production support environment, ensuring platform stability, scalability, and performance.
- Troubleshoot application, database, ETL/SQL performance issues.
- Own incident management, root cause analysis (RCA), preventive actions, and continuous improvement initiatives.
- Develop, review, and optimize SQL queries, scripts, and data processing workflows.
- Monitor system health,



troubleshoot production incidents, and drive service improvements.
- Lead automation initiatives to reduce manual effort and improve operational efficiency.

Required Skills & Experience

- 7–10 years of overall experience in software engineering, technical support, data engineering, or platform operations.
- Strong communication and ability to lead calls, Incident/RCA discussion, Improvement plan
- Experience supporting or guiding a team of 8-10 engineers on technical problem-solving
- Robust expertise in cloud platforms such as AWS/ ETL, including production support and troubleshooting.
- Excellent SQL skills with the ability to write, review, and optimize complex queries.
- Hands-on experience working in a production support, Site Reliability Engineering (SRE)
- Ability to drive technical improvements and automation initiatives independently.
- Lead, Mentor, Upskill the team aligned with the client goals

📌 Technical Lead (Noida)
🏢 Tecnoprism
📍 Noida