Call Quality Analyst/ Sr. QA For US Voice Process Noida Sec 62 |

Call Quality Analyst/ Sr. QA For US Voice Process Noida Sec 62 |

07 Aug
|
Orion IT Services
|
Noida

07 Aug

Orion IT Services

Noida

Job description

- Sr. Call Quality analyst for US voice process (BPO)
- Conduct regular audit of calls to ensure adherence to company standards and client requirements.
- Provide constructive feedback to agents based on quality evaluations, highlighting strengths and areas for development.
- Conduct compliance audits and recommend corrective actions as needed.

Lucrative Salary

Travel Allowance

Location: Sector 62, Noida

Shift: Fixed Shift US EST (Night Shift)

Working Days: 5 Days (Monday to Friday)

Interested Candidates can apply on [email protected] Whatsapp your resume to Suman ((phone hidden))

📌 Call Quality Analyst/ Sr. QA For US Voice Process Noida Sec 62 |
🏢 Orion IT Services
📍 Noida

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