Overview

Motherland Hospital is seeking a customer-focused and organized Executive Front Office OPD Billing to deliver an exceptional patient experience while managing front office operations and OPD billing. The ideal candidate will be responsible for patient registration, appointment scheduling, billing, payment processing, and handling patient inquiries with professionalism and efficiency. Robust communication skills, attention to detail, and knowledge of hospital billing systems are essential for this role.

Responsibilities

- Welcome and assist patients and visitors in a professional and courteous manner.
- Register new patients and update existing patient records accurately.
- Schedule, reschedule, and confirm OPD appointments.
- Guide patients regarding hospital services, departments, and consultation procedures.
- Handle telephone calls, emails, and patient inquiries.
- Generate OPD consultation and service bills accurately.
- Process payments through cash, credit/debit cards, UPI, and other approved payment methods.
- Verify insurance, corporate, and cash patient details before billing.




- Maintain daily billing records and prepare end-of-day cash reconciliation reports.
- Issue receipts, refunds, and credit notes as per hospital policy.
- Coordinate with the finance department for billing discrepancies and payment reconciliation.

Skills
- Bachelors degree in Commerce, Business Administration, Healthcare Management, or a related field.
- 2 4 years of experience in front office, hospital reception, or OPD billing (preferred).
- Experience with Hospital Information Systems (HIS) or Electronic Medical Records (EMR) is an advantage.

Preferred Experience
- Experience in OPD billing and front office operations in a multi-specialty hospital or healthcare facility.
- Familiarity with insurance, TPA, and corporate billing processes.
- Knowledge of NABH standards and hospital documentation practices is an added advantage.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Executive Front Office & OPD Billing (Noida)
🏢 Motherland Hospital
📍 Noida