About the Role:

- We are seeking a seasoned HR professional with 8-10 years of experience to lead the end-to-end employee onboarding function. You will be responsible for designing, implementing, and continuously improving onboarding programs to ensure new hires have a seamless and engaging start at Paytm. Your role will involve strong cross-functional coordination, excellent communication, and deep ownership of onboarding outcomes from offer acceptance through probation completion.

Key Responsibilities:

- Lead and manage the full onboarding lifecycle, ensuring a structured and welcoming experience for all current employees from day one.

- Coordinate closely with Talent Acquisition, HRBP, Hiring Managers, IT, Payroll/Finance, and Facilities to ensure timely completion of documentation, system setup, and onboarding formalities.

- Develop and standardize onboarding policies, orientation schedules, induction modules and 30/60/90 day onboarding plans.

- Conduct orientation sessions and communicate company policies, culture, values, and expectations to new hires.

- Act as the primary point of contact for new joiners during their initial transition period, addressing queries and providing guidance.

- Maintain accurate employee records, update HRIS/onboarding platforms, and ensure compliance with internal guidelines and regulatory requirements.

- Gather and analyse onboarding feedback, track onboarding KPIs (e.g., completion rates, time-to-productivity)



and prepare insights for senior leadership.

- Identify process improvement opportunities and implement changes to enhance the overall experience and effectiveness of the onboarding journey.

- Mentor and guide junior HR/onboarding team members, driving team capability and best practices.

Skills & Experience:

- 8-10 years of HR experience, with significant exposure to onboarding, employee lifecycle management, HR operations, or related functions in tech/fintech or large corporate environments.

- Strong stakeholder management and cross-functional coordination skills, with experience working with business leaders and HR partners.

- Proven ability to design and execute structured onboarding processes and frameworks.

- Excellent verbal and written communication skills, comfortable presenting to senior stakeholders.

- Solid proficiency with HRIS, ATS, onboarding tools, and MS Office/Google Workspace.

- High attention to detail, strong organisational and analytical mindset, and a proactive approach to problem-solving.

- Thorough understanding of employee documentation, compliance requirements, and HR best practices.

What Youll Bring:

- Ability to drive onboarding excellence with a people-first mindset.

- Strong ownership, prioritisation skills, and the ability to manage multiple initiatives concurrently.

- A collaborative approach to work with diverse teams and stakeholders.

📌 Onboarding Lead (Noida)
🏢 Paytm
📍 Noida