Key Roles Responsibilities:?

- To manage a team of telesales advisors
- To ensure targets are met on a monthly basis ? through inbound and outbound sales?
- To be responsible for the management of direct reports, one to one reviews and
performance reviews.
? Driving per advisor productivity and sales quality across outlined parameter
- Key Roles Responsibilities:
- Be in charge of running and managing the team daily
- Understand all organizations products, services, procedures and guidelines and communicate same
to all team members.
- Monitor calls to ensure that due procedures and quality standards are strictly adhered to
- Facilitate and organize training session for all agents and participate in recruitment of new team
members?
- Submit regular reports to management and seek new ideas and strategies to improve team
performance
- Keep up with trends and happenings in the industry and ensuring adherence to industry standards?
? Coaching, inspiring and motivating a sales team.
- A good understanding of the market dynamics in the respective sector.
- Coordinate with different departments to ensure Issuance of Policies
- Ensure self-target are also met (*Applicable for ARM)?

?Key Requirements ? Education Certificates?

- Min 3-6 years? Experience as a Team Leader on papers with experience of Health or Motor insurance domain)?
- Drive productivity per advisor




- Attrition for the team
- Improving leads conversion
- Employee motivation engagement
- Control the Loss ratio for the team by ensuring product mix in line to Organization objectives
- Driving sales quality through controlling policy cancellations/ endorsements??

Key Requirements ? Education Certificates??

- Min 3-6 years? Experience as a Team Leader on papers with experience of Health or Motor insurance
domain)
- Drive productivity per advisor
- Attrition for the team
- Improving leads conversion?
- Employee motivation engagement
- Control the Loss ratio for the team by ensuring product mix in line to Organization objectives?
- Driving sales quality through controlling policy cancellations/ endorsements??

Key Requirements - Experience Skills

- High analytical proficiency Outbound Telesales Team handling experience
- Pro-active approach in issue resolution
- Positive communication and Presentation skills?
- Large BPO/ Telesales set up experience will be preferred
- Leading Change Strategic Thinking??

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant Manager (Noida)
🏢 Niva Bupa
📍 Noida