1) Product Listing & Management
Upload and manage product listings on E com platforms such as Shopify, Amazon, eBay, etc.
Optimize product descriptions, images, and pricing.
Maintain accurate and updated inventory levels.
2) Order Processing & Fulfilment
Process customer orders promptly.
Coordinate with logistics/warehouse for smooth fulfilment and shipping.
Respond to customer queries about orders, returns, and exchanges.
3) Marketing & Promotions
Assist with email, Google Ads, and social media campaigns.
Monitor campaign performance and suggest improvements.
Create strategies to boost traffic and conversions.
4) Data Analysis & Reporting
Track sales, website analytics, and customer behaviour.
Prepare monthly performance reports.
Identify improvement areas and suggest data-driven actions.
5) SEO & Content Management
Optimize content and product pages for SEO.
Collaborate with content team to ensure brand alignment.
Maintain a user-friendly and seamless website experience.