Reinsurance Claims Specialist

Roles & Responsibilities

- Process and manage reinsurance claims (Facultative & Treaty) in accordance with contract terms, treaty wordings, and company guidelines
- Review and validate claim notifications, loss advices, and cash calls received from cedants/ceding companies and brokers
- Verify claim eligibility against treaty/facultative contract terms, retention limits, and coverage conditions
- Calculate and process claim recoveries, cessions, and retrocession amounts accurately
- Prepare, review, and reconcile claims bordereaux on a periodic basis
- Coordinate with underwriters, actuarial, and finance teams for claim reserve setting and adjustments
- Liaise with cedants, brokers, and reinsurers for claim queries, documentation, and dispute resolution
- Ensure timely settlement of claims within agreed SLAs and TAT
- Monitor and manage large/catastrophic loss claims,



ensuring proper escalation and reporting
- Maintain accurate claim records and documentation in claims management systems
- Perform periodic audits and quality checks on claims processed to ensure accuracy and compliance
- Prepare MIS reports, claims status updates, and analytics for management review
- Ensure adherence to regulatory requirements (IRDAI/Lloyd's/local regulations) and internal claims handling policies
- Identify process gaps and support continuous improvement/automation initiatives in claims workflows
- Support internal and external audits by providing required claim documentation and clarifications
- Stay updated on market practices, treaty changes, and reinsurance claims trends

📌 Reinsurance Claims (New Delhi)
🏢 Ace Insurance Brokers
📍 New Delhi