l Responsible for managing the P&L; and driving sales for the store through effective store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
l Completes store operational requirements by ensuring optimum utilization of resources and manpower.
l Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
l Planning and managing the store visual & merchandise displays, implementation of the sales development & promotional activities as per the plan.
l Planning and forecasting Inventory requirements for the store and adherence to replenishment schedule.
l Identifies current and future customer requirements by establishing rapport with potential and actual customers and cultivate a long term customer relationship.
l Maintains staff performance by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. Ensure the staff has complete product knowledge and technically updated on POS.
l Analysing and interpreting market,
industry and competitor trends to facilitate Marketing and sales planning.
l Monitor all point of sales activities in the store including sales transactions, tracking payments, maintaining inventory updates(stock taking), handling returns and refunds, gathering consumer data for feedback.
l Maintain store hygiene and adherence to policies and SOPs.
l Networking, Developing and expanding database of Architects, Interior Decorators and Builders.
l Keep key customers and influencers informed of all new collections.
l Generate sales through AIDs/HNI Customers.
l Manage end to end project execution.
Desired Profile
Technical Skills & Knowledge:
Customer Focus,
Tracking Budget Expenses,
Customer and Client Relationships,
Market Knowledge
Behavioural Skills:
Strategic Planning
Relationship Building skills
Result oriented,
Management Proficiency
Excellent and effective Communication Skills
Networking Skill.
Functional Area
Sales, Retail, Business Development
📌 Store Manager (Mumbai)
🏢 VBeyond
📍 Mumbai
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