Hi Greetings !!

We have Opportunity with one of our client for

L1/L2 Engineer CCTV & Access Control Systems (ACS) Operations

Location: Delhi

Experience: L1- 3-6 Years

L2-12-15 Years

Job Description:

We are hiring an L1/L2 Engineer CCTV & Access Control Systems (ACS) Operations to support enterprise-scale CCTV and Access Control infrastructure in a 247 mission-critical environment. The role involves monitoring, troubleshooting, maintenance, incident management, and ensuring high availability of security systems.

Key Responsibilities:

- Monitor and support CCTV & Access Control Systems (ACS).
- Troubleshoot hardware, software, networking, and application issues.
- Perform preventive maintenance, firmware upgrades, and patch deployment.
- Support failover testing, backup validation, and disaster recovery activities.
- Configure and maintain CCTV cameras, ACS devices, and integrated systems.
- Handle incidents within SLA and coordinate with OEMs/vendors for issue resolution.
- Maintain operational reports, SOPs, change records, and incident documentation.




- Support ITSM processes including Incident, Change, and Problem Management.
- Work in a 247 rotational shift setting.

Required Skills:

- CCTV Surveillance Systems
- Access Control Systems (ACS)
- Milestone VMS
- AC2000
- CCTV Analytics
- Windows Server Administration
- Networking Fundamentals
- Backup & Restore
- Failover & Disaster Recovery
- ITSM / ITIL Processes
- Incident Management
- Troubleshooting

Preferred Skills:

- Experience in airports, critical infrastructure, or enterprise security operations.
- Knowledge of CCTV analytics, video intelligence, and system integrations.
- Experience coordinating with OEMs and vendors.
- ITIL, Networking, CCTV, or ACS certifications are preferred.

Education:

Bachelor's Degree/Diploma in Engineering, Electronics, IT, Computer Science, or a related field.

Interested candidates can share their updated resume at: [email protected]

📌 Engineer/-CCTV & ACS (Noida)
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📍 Noida