Key Responsibilities

- Plan daily dispatch schedules based on customer priorities.
- Train team members on dispatch SOPs, safety, and documentation.
- Coordinate with warehouse, billing, and transport vendors.
- Ensure all dispatch documents are complete and accurate.
- Monitor vehicle movement through GPS and follow up on delays.
- Ensure protected loading and unloading practices.
- Supervise dispatch executives, drivers, and loading staff.
- Manage transporter performance and freight negotiations.
- Track Proof of Delivery (POD) and close dispatch records.
- Ensure compliance with statutory transport requirements.
- Resolve customer delivery issues and escalate critical delays.
- Coordinate with Procurement, Sales, Warehouse, Finance, and Customer Service teams to streamline end-to-end logistics.

Reporting & MIS

- Prepare Daily Dispatch Reports.
- Prepare Vehicle Utilization Reports.
- Monitor Pending Dispatch Reports.
- Generate Transport Cost Analysis Reports.
- Prepare Delivery Performance and POD Status Reports.
- Present monthly dispatch performance to management.

Education Qualifications Graduate

Experience - 8-10 years of experience logistics

📌 Dispatch Supervisor (New Delhi)
🏢 Wembrace Biopharma
📍 New Delhi