- Develop and maintain robust relationships with existing customers to ensure high levels of satisfaction and retention.
- Identify new business opportunities through networking, referrals, and prospecting to drive revenue growth.
- Collaborate with internal teams such as sales, marketing, and operations to deliver exceptional customer experiences.
- Analyze customer feedback and data insights to identify areas for improvement in our services.
Job Requirements :
- 14-20 years of experience in a similar role within the IT services industry.
- Proven track record of success in building strong customer relationships and driving revenue growth.
- Excellent communication, negotiation, and problem-solving skills with ability to work independently.