We're Hiring | CRM Executive / Assistant Manager CRM (Residential Projects) | The Amaryllis, Karol Bagh, Recent Delhi

Are you passionate about delivering an exceptional customer experience in luxury residential projects? Join our growing team at The Amaryllis and be a part of one of Delhi's most prestigious residential developments.

Position: CRM Executive / Assistant Manager – CRM
Location: The Amaryllis, Karol Bagh, New Delhi

Key Responsibilities:

Coordinate pre-handover and final handover of residential units to customers.

Prepare, review, and upload approved customer modification drawings on the project portal.

Conduct quality inspections of civil works before handover and ensure timely rectification of defects.

Coordinate with clients, interior designers, project, civil, and MEP teams to ensure execution as per approved drawings and company standards.

Manage customer complaints, track closures within defined timelines,



and ensure a superior customer experience.

Conduct client and designer meetings during the handover process and complete all documentation and sign-offs.

Maintain handover records, snag lists, MIS reports, and customer communication logs.

Desired Profile:

Diploma/B.Tech/B.E. in Civil Engineering or Architecture.

3–6 years of experience in Customer Relationship Management (CRM), Customer Handover, Project Coordination, or Site Execution in high-rise residential projects.

Strong understanding of finishing works, snagging, customer modifications, and construction drawings.

Excellent communication, stakeholder management, and customer handling skills.

Experience in premium/luxury residential projects will be an added advantage

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