Job Summary

We are looking for a proactive and customer-focused Client Relationship Executive (CRE) to build and maintain robust client relationships, ensure timely collections, identify business opportunities, and provide excellent post-service support. The ideal candidate should possess strong communication, presentation, and negotiation skills with experience in client servicing, account management, and business development.

Key Responsibilities

* Build and maintain long-term relationships with existing clients.

* Act as the primary point of contact for client queries, concerns, and service requests.

* Ensure timely follow-ups for outstanding payments and coordinate collections from clients.

* Maintain accurate client records and update CRM/database regularly.

* Identify opportunities for upselling and cross-selling the organisation's services.

* Generate new business opportunities through client referrals, networking, and relationship building.

* Coordinate with internal teams to ensure timely delivery of services and high client satisfaction.

* Prepare and deliver professional PowerPoint presentations and business proposals for prospective and existing clients.

* Understand client requirements and recommend suitable solutions to meet their business needs.

* Gather client feedback and share insights to improve products,



services, and client experience.

* Prepare client reports, meeting summaries, and follow-up documentation.

* Creating and Sharing Festival Greetings on Social Media & clients

Required Skills & Qualifications

* Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.

* 2-4 years of experience in Client Relationship Management, Account Management, Customer Success, or Business Development.

* Strong communication, negotiation, and interpersonal skills.

* Experience in client collections/payment follow-ups.

* Proven ability in upselling and cross-selling products or services.

* Hands-on experience with CRM ZOHO software.

* Proficiency in Microsoft PowerPoint, Excel, and MS Office.

* Strong presentation and proposal preparation skills.

* Excellent problem-solving, coordination, and relationship management abilities.

* Ability to work independently while managing multiple client accounts.

Preferred Candidate Profile

* Experience in B2B client servicing will be an advantage.

* Confident in handling client meetings and presentations.

* Customer-centric approach with excellent follow-up and relationship-building skills

* Self-motivated, organized, and target-oriented.

📌 Client Relationship Executive (New Delhi)
🏢 Lawmax Management Consultants
📍 New Delhi