Duties and Responsibilities
To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.
- ˆ™ Meeting the Target on Cost of Collections.
- Ensuring meeting PI Targets within cost limit specified.
- ˆ™ Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
- ˆ™ Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
- ˆ™ Ensure adherence to the Code of Conduct.
- ˆ™ Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
- ˆ™ Keeping the write off per cent within risk pricing.
- ˆ™ Control portfolio in terms of bucket flows.
- ˆ™ Handle customer issues escalations.
- ˆ™ Feed back on credit policy based on market conditions.
- ˆ™ Approve waivers on PI as per delegation matrix.
- ˆ™ Ensuring documented feedback and action taken on all cases in soft buckets.
- ˆ™ Manage and put support mechanism for legal / police issues.
- ˆ™ Ensuring audit queries are complied with, ensuring corrective and preventive action.
- ˆ™ Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.
- ˆ™ Recruitment of collection officers / area managers.
- ˆ™ Constant evaluation of collection officers/area managers
Required Qualifications and Experience
People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation Skills
- Strong bias for action & driving results in a high performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, Solid Leadership Skills, Clarity of thought and perseverance.
- Exceptionally high motivational levels and needs to be a self starter.
- Working knowledge of computers.
📌 Deputy Manager - Equipment Finance (New Delhi)
🏢 Bajaj Finance
📍 New Delhi
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