- Design, develop, and maintain ServiceNow ITSM solutions to meet business requirements.
- Collaborate with cross-functional teams to identify process improvements and implement changes using ServiceNow tools.
- Develop custom scripts and integrations to automate workflows and improve efficiency in IT operations.
- Provide technical guidance on best practices for IT service management (ITSM) processes.
Job Requirements :
- 6-19 years of experience in IT services & consulting industry.
- Robust expertise in ServiceNow development, including CSM, GRC, HRSD, ITOM, SecOps modules.
- Experience with scripting languages such as JavaScript or other similar technologies.