Job Description:

The Software Engineer (Production Support) ensures the stability and performance of our world-class background check platform. This role is dedicated to real-time monitoring, troubleshooting, and code-level defect resolution during critical business hours. You will work cross-functionally with infrastructure and security teams to maintain high system availability.

Shift Timings:
This role requires flexibility to work in a rotational shift environment to provide extended coverage:

- Afternoon Shift: 2:00 PM 11:00 PM
- Night Shift: 5:00 PM – 2:00 AM
- Note: Candidates must be comfortable with these timings and potential weekend rotations as business needs dictate.

Responsibilities (Duties):

- Application Support: Provide high-priority troubleshooting and issue resolution across all environments.
- Incident Management: Monitor system health and respond to application alerts during night-shift operations to ensure zero downtime.
- Defect Resolution: Debug and write efficient code fixes for production issues using Java and Spring Boot.
- Root Cause Analysis:



Perform investigations into system failures and implement permanent fixes.
- Deployment Support: Manage and support build and deployment processes (CI/CD) during off-peak hours.
- Communication: Provide explicit handovers between shifts and updates to stakeholders on critical production incidents.

Qualifications:

- Education: BE/BTECH/MS in Computer Science or equivalent.
- Experience: 4+ years in Java development or production support.
- Backend Tech: Java (i18n), Spring Boot, J2EE (JSP/Servlets, EJB3, JMS, JDBC, JMX), message queuing/caching (SQS, Redis, Memcached).
- Web Services: RESTful Web Services/SOA, XML, XSL, JAX-RS, and JSON.
- Database/Servers: MYSQL, Tomcat, JBoss, SQL Server, and MongoDB.
- Frontend: Ability to debug UI issues in Angular, JavaScript, or TypeScript.
- Tools: Experience with Jenkins, AWS CodeBuild, or similar CI/CD tools.
- Mindset: Self-starter who can work independently during night shifts with minimal supervision.

📌 Walk-in || Senior EngineerProduction Support - Java (Hyderabad)
🏢 Accurate Background
📍 Hyderabad